Employee Resources / Forms

Employee FAQ

Please FAX completed documents to the 10 til 2 Accounting Department at (303) 484-5311.








Where do I go to enter my hours and what is the deadline for entering them?
10 til 2 uses an online time entry system provided by Sterling Resource Funding called Self-Service. You will use this link selfserve.plsvc.com to access the site. Once you have accepted a position with 10 til 2 and we have created your payroll file, you will receive an email with your registration and login instructions. As a 10 til 2 employee, you are required to submit your time weekly using the Self-Service system. You are required to submit your weekly hours by Sunday at 5:00 p.m. Mountain Time. Please refer to the instructions in your new registration/login email or visit our Forms Section to obtain a copy of our Self-Service time entry instructions.

I forgot my login/password for the Self-Service system.
How do I reset my account?

If you need your password reset you can do it automatically by going to the Self-Serve Login Page. Click on the link found in the top right corner – Forgot Username/Password. The system will walk you through the reset process and will send you an email with your new password information. Please note: The new login information will be sent to the email address we have on file. If you no longer have access to that email address, please email payroll@10til2.com and we will update your account to reflect your new email address.

When will I receive my paycheck?
Employees at 10 til 2 are paid on a weekly basis, each Thursday. Pay periods begin on Sunday and end on the following Saturday. In order to be paid the following Thursday, your hours need to be entered into the Self-Service system by the Sunday, 5:00 p.m. deadline.

How will I receive my paycheck and pay stubs?
Employees may designate one bank account for automatic direct deposits of their paychecks. Your direct deposit will come from our payroll provider, Sterling Resource Funding. Direct deposits are made each Thursday for hours worked and submitted on time from the prior week. Copies of your YTD pay stubs are located in the Self-Service time entry system. Once you have logged in, choose the Self-Service tab and select the dates for the pay stubs you wish to view or print. If you do not choose the automatic direct deposit option, we will mail your paycheck to the address you provided during our new hire enrollment process.

How do I change the number of federal and state tax exemptions that I claim?
During the new hire enrollment process you provided to us a completed W4 form. Your completed form is used to determine the amount of taxes to be withheld from your weekly earnings. If at any time you want to change the amount of exemptions you are claiming, simply complete a new W4 form (pdf) and fax it to our payroll department at 303-484-5311. Please allow five (5) business days
for us to process the new request.

I am looking at my pay stub and it appears that little or no taxes were deducted.
Can you tell me why?

Due to the lower part-time hours many of our employees work and our weekly pay frequency, some employees fall below the earnings limits for standard deductions. To learn more about what those limits are and how the number of exemptions will impact your weekly earnings, please click the following link to the IRS website.

How do I change my direct deposit bank account information?
If you wish to change the bank account information for direct deposits, you will need to complete a new direct deposit form and fax it to our payroll department at 303-484-5311. Please allow five (5) business days for processing the new request. Direct Deposit forms are located in the employee forms section of this website. If you want to remove the direct deposit option altogether, please send us an email at payroll@10til2.com authorizing us to remove that bank information. If you choose this option, future paychecks will be mailed to the address you provided during the new hire enrollment process.

Will I be paid for vacation days and who do I notify that I will be out?
10 til 2 does not provide paid vacation days. If you would like time off, first discuss the dates and timing with the client you are placed with and then complete a Vacation Request Form. This form must be faxed to our payroll department at 303-484-5311 or emailed to payroll@10til2.com. This form is included in the employee forms section of this website.

How do I report an absence?
In the event that you are sick or unable to report to work, please notify the Client you are placed with,
as well as 10 til 2, as soon as possible. You can report the absence by calling or emailing your local
10 til 2 office.

How long will I have access to my payroll history after my 10 til 2 job ends?
Your 10 til 2 payroll history and pay stubs will be available through our Self-Service time entry system for approximately two weeks after your job end-date. Please login during this time period to print your payroll history and all your current year pay stubs. Once the account is deactivated we will no longer have access to your pay stub copies. If you need a payroll history report after this time period, you can obtain a copy by emailing payroll@10til2.com.

I’ve been summoned for jury duty. Who do I notify and will I be paid?
Employees who are summoned for and participate in jury duty may receive pay based on applicable state laws. If you receive a juror summons, you will need to notify both the Client and 10 til 2. Please provide a juror’s pay warrant upon your return to work. For additional jury duty questions email payroll@10til2.com.

My contact information has changed what do I do?
The information recorded in your file is extremely important. It is your responsibility to keep your contact information up-to-date and immediately notify your local 10 til 2 office of any changes in address, phone number or email. Any changes in banking information need to be forwarded to payroll@10til2.com.

I was injured on the job. What do I do?
If this is a life-threatening injury, seek medical attention immediately. For non-life-threatening injuries, prior to seeking medical treatment, contact the 10 til 2 Corporate Office at 866.999.1022 or 303.909.3868. We will provide you with a list of approved facilities.

Am I allowed to work overtime?
Overtime must be previously arranged and approved by 10 til 2.

I am having some trouble in my assignment. Who do I call?
For any and all issues related to your position, contact your local 10 til 2 office.